Pension Refund

[Yipper67]

Ah yes, the dreaded pension refund questions!

I finished off my JET tenure in August 2009, so obviously I qualify as having been outside the country for a year. I've finally settled enough that I'm looking into drawing my refund... the problem is, I cannot find my pension book ANYWHERE. I've tried emailing my old city board, but they have not responded. Anyone had a similar problem and can offer suggestions? Thank you!