【Introduction】

It is essential that JET participants maintain good communication and work cooperatively with the members of their Contracting Organisations: supervisors, superiors and colleagues. However, in any international setting, from time to time difficulties and misunderstandings may arise.

There is a support system in place to help address any difficulties JET participants and Contracting Organisations may have. CLAIR often refers to this kind of support as ‘counselling’. For some, this term may have very serious connotations. We use the term, however, to describe any kind of support - from helping JET participants to understand their contract, or finding an English-speaking doctor nearby, to more challenging situations like culture shock, interpersonal misunderstandings or mental health concerns.

The chart above provides a visual guide to the basic structure of the support system. Assistance for JET participants in resolving difficulties can be found at any level, but often the closer the support the easier it is to help. Of course, JET participants are welcome to contact any of these resources directly.